PRIVACY POLICY & COOKIES

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CarolineByMe

PRIVACY POLICY & COOKIES

Introduction

At CarolineByMe, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment information when you make a purchase.
Account Information: If you create an account, we collect your username, password, and other details related to your account.
Usage Data: We collect information about your interactions with our website, including IP address, browser type, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our site and gather information about your browsing activities.

How We Use Your Information

We use the information we collect for various purposes, including:

Processing Transactions: To process and fulfill your orders, including sending you order confirmations and delivery information.
Customer Service: To respond to your inquiries, provide support, and improve our customer service.
Personalization: To personalize your shopping experience and provide you with content and product recommendations tailored to your interests.
Marketing: To send you promotional materials and newsletters if you have opted in to receive them. You can unsubscribe from these communications at any time.
Improvement of Services: To analyze usage patterns and improve our website, products, and services.
Legal Compliance: To comply with applicable laws and regulations.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

SSL Encryption: We use Secure Socket Layer (SSL) encryption to protect the transmission of your information.
Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.
Data Storage: We store your personal information on secure servers.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Your Rights

You have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct or update any inaccurate information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.

Cookies Policy

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

How We Use Cookies

At CarolineByMe, we use cookies and similar tracking technologies to enhance your browsing experience and to collect information about how you interact with our website. This helps us to provide you with a more personalized experience and improve our services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the basic functions of our website. They enable core functionalities such as security, verification of identity, and network management. These cookies cannot be disabled in our systems.

Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often and if you receive error messages from web pages. This data helps us to improve the performance and usability of our website.

Functional Cookies

Functional cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features. They can also be used to provide services you have asked for, such as watching a video or commenting on a blog.

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and some functionality may no longer be available.

Browser Settings

Most browsers allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites.

Opting Out of Cookies

To opt out of being tracked by Google Analytics across all websites, visit Google Analytics Opt-Out Browser Add-on.

Third-Party Cookies

In some cases, we may use third-party cookies provided by trusted partners to help us understand how you use our site and to deliver ads tailored to you. These cookies are set by someone other than the owner of the website you’re visiting and may gather data across multiple websites or sessions.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookies Policy regularly to stay informed about our use of cookies and related technologies.